At Hipporizz 河馬引力, every message that lands in our inbox gets read by an actual human, not a chatbot pretending to have feelings. This human has a brain, two eyes, and probably a phone case with a charm dangling off it. Fill out the form below and we'll get back to you, usually within 1 business day.

Bonus: if you have ideas for new charms, colors, or products you wish existed, tell us. We read every suggestion and sometimes they end up on the shelf.

This inbox is the best way to reach us, so we'd love it if you could stick to just this one channel rather than also DMing us the same thing on Instagram or elsewhere (it just means two humans doing the same job instead of one doing it well). If you have an order number, please include it, it helps us help you faster.

If two business days pass and you haven't heard from us, peek in your spam folder before you assume we're ignoring you. Sometimes our replies end up there, which is rude of them.

Right now, most of what we're hearing about is delayed shipments and missing items, so if that's you, we already have a good guess what happened and we're on it.

For wholesale, please contact us via email:

Christopher Ke: christopher@hipporizz.com